Is Paramount Plus not working on Firestick? Then, you have landed in the right place. While streaming on the Paramount Plus app, you may face issues like error messages, loading issues, no sound, a black screen, app freezing, and many more. These problems might restrict you from streaming your favorite Paramount+ movies on Firestick. There are a lot of potential reasons for these issues. However, finding the root cause would help you fix this problem easily on your own. This article covers various troubleshooting methods to fix the Paramount Plus app not working on the Fire TV Stick.
Why is Paramount Plus Not Working on Firestick?
The following are the primary reasons and solutions for Paramount+ not working on Firestick.
| Problems | Reasons | Solutions |
|---|---|---|
| Buffering issue | Poor Internet connection | Connect to a stable Wi-Fi connection |
| App Freezes/ loading issues | Accumulated app cache Outdated Fire TV OS | Clear the app cache files Update the Fire OS |
| Error Message/ codes | Paramount Plus server outage Outdated Paramount Plus app Subscription expiration | Wait until the server issue is solved Update the app Renew the plan |
| Black screen issue | Bugs in the Firestick device Outdated Fire TV Stick | Restart the Firestick Update the Fire TV |
| Login issues | Temporary app glitches | Sign out and sign in again |
13 Solutions to Fix Paramount Plus App Not Working on Firestick
You can try the troubleshooting fixes below to stream the Paramount Plus content normally on your Firestick or Fire TV without any issues.
Check Internet Connection
- Be it any streaming service, the first and foremost requirement is to have a high-speed internet connection for a buffer-free streaming experience. As the Paramount+ app supports 4K streaming, having a stable Wi-Fi network is essential.
- First, inspect the Internet connection on your Firestick. If your Fire TV device has a poor Internet connection, disconnect and reconnect it to the WiFi.
- If many devices are connected to the same WiFi, disconnect the devices that are not in use from WiFi.
- Also, check if your router is in workable condition. If not, restart your router and connect your Firestick to Wi-Fi again.
Check the Server Status of Paramount Plus+
- Sometimes, you may see an error message while streaming Paramount Plus on Firestick. It might be caused due to the server outage. There is nothing you can do when the Paramount+ server is down. You need to wait until the Paramount+ server issue is resolved from their end.
- You can check the Paramount+ server status by visiting the website Downdetector. Also, the server status of Paramount Plus will be notified on their official website, or social media pages as well.
Use VPN on Firestick
- Paramount+ is a US-based online streaming service. So, geo-restrictions might be imposed, and the app can be accessed only in specific regions.
- To bypass geo-restrictions, install premium VPN services like NordVPN or ExpressVPN on Firestick and choose the desired location where the Paramount Plus is accessible.
- In rare cases, the VPN might hinder you from streaming Paramount+. In this case, try some other VPN or disable the VPN on your Firestick.
Force Stop Paramount Plus App
You can force-stop Paramount Plus on Firestick if the app freezes or does not respond.
1. Press the Home button and click the Settings icon.
2. Navigate to the Application tile.
3. Select the Manage Installed Applications option.
4. Choose the Paramount Plus app from the list of apps installed on Firestick.
5. Finally, click the Force Stop button to close the app on Fire TV. Then, relaunch the app on Firestick and check if the issue has been resolved.
Log Out and Log In to the Paramount+ App
- One of the easiest troubleshooting tips to fix the app issue is to log out and log in to Paramount Plus. You can find the log-out option under the profile settings.
- When you log in back to the Paramount+ app, ensure you have entered valid account credentials.
Renew Paramount Plus Subscription
- Another important aspect is to check whether your Paramount Plus subscription plan has expired or not. If your subscription is expired, you cannot stream content on the app.
- You need to renew the Paramount+ subscription on the official website if your current plan has expired.
Update Paramount Plus on Firestick
If the Paramount Plus app buffers frequently or does not work as it used to, check if any update is available for the Paramount Plus app on your Firestick. If an update shows up, update the app on Firestick by following the steps mentioned below,
1. Power on your Firestick and press the Home button on the remote.
2. Select the Applications icon on the home screen.
4. Now, choose the Your Apps & Games option to view the apps.
5. Choose the Paramount+ app and then tap the three-horizontal line icon button on the remote.
6. Hit the More Info option and click the Update button to update the Paramount+ app on Fire TV Stick.
Clear Paramount Plus App Cache Files
The Paramount Plus app might not work on Firestick due to corrupted or excessive cache files. So, clear cache files on the Fire TV Stick to resolve the issue.
1. Turn on the Firestick and head to the home page.
2. Select Settings and navigate to the Application tile.
3. Go to the Manage Installed Applications option to view all the applications installed on Firestick.
4. Choose the Paramount Plus app and click the Clear Cache option.
Restart Firestick
Restarting Firestick is a simple and basic troubleshooting method to fix minor technical issues on the device. Follow the steps below to reboot your Firestick.
1. Hit the Settings icon on the Fire TV Stick home page.
2. Select My Fire TV / Device & Software tile.
3. Finally, choose the Restart button to restart your Firestick.
4. If prompted, click the Restart button again.
Update Fire OS
If your Firestick runs on outdated software, you may face Paramount Plus app loading screen or other issues. This mainly occurs due to device incompatibility. However, updating your Fire TV Stick can resolve this problem.
1. Power on and connect your Firestick to a Wi-Fi network.
2. Press the Home button and access the Fire TV Stick home page.
3. Choose the Settings icon and click the My Fire TV tile.
4. Select the About option at the top and check if any update is available.
5. You can update the Firestick by clicking the Install update option.
After doing it, try to stream the Paramount Plus content on your Fire TV and check if the app works without any issues.
Uninstall and Reinstall the App
You can also uninstall and reinstall the Paramount+ app to fix the issue.
1. Tap the Settings icon on the Fire TV home page.
2. Select the Application tile to choose Manage Installed Application.
3. Then, select the Paramount+ app from the list and click the Uninstall button to delete the app from Firestick.
4. Then, go to the Amazon App Store and install the app on Firestick again.
Factory Reset Firestick
- At last, you can factory reset Firestick to resolve any discrepancies while streaming Paramount+ on Fire TV Stick. This step has the potential of deleting your saved data and apps on Firestick. You can go for the reset process if none of the above steps work in resolving the Paramount+ app not working issue.
- After resetting, set up your Firestick from scratch and install Paramount+ again to check if the app works fine. Before proceeding with the reset, it is advisable to take the necessary backup.
Contact Customer Support
If the above methods fail to resolve the Paramount Plus app not working on Firestick, you can reach Paramount+ customer support. You need to clearly explain the issues and all the troubleshooting methods you followed. They will guide you on how to fix the issue with the Paramount+ app.
| Phone Number | 1-888-274-5343 |
| Contact Us Webpage | https://support.paramountplus.com/s/contactsupport?language=en_US |
Best Alternative for Paramount Plus
Sling TV on Firestick is one of the best alternatives to the Paramount Plus app. This app offers 40+ live TV channels and an extensive library of VOD content. Unlike Paramount Plus, the Sling TV app offers three different subscription plans that best suit everyone’s needs. Its subscription plan starts from $40/month. However, Sling TV offers some exciting deals in their plans very often. So, visit Sling TV’s official website to explore the current price for the packages.
FAQs
1. Can I watch Paramount Plus for free on Firestick?
Yes, you can watch Paramount Plus for free on Firestick, as the app offers a free trial for 7 days.
2. Why is Paramount Plus not working on my Fire TV?
The Paramount Plus app might not work on Fire TV due to excessive app cache, outdated app, or Fire OS and technical glitches.
