Sometimes, the volume button on the Firestick remote control may not work properly due to hardware issues and incorrect audio settings on the device. Instead of reaching out to the support team, you can rectify the issue easily by following a few solutions. In this article, we have mentioned all those possible solutions to overcome the issue of volume buttons not working on the Firestick remote.
General Reasons and Solutions for Firestick Remote Volume Not Working
Here are a few primary reasons that may prevent the volume keys from working properly.
- Battery issues
- Usage of the wrong HDMI port
- Signal Interferences
- Incorrect audio settings
- Using a defective Firestick remote
Check the Batteries of Your Firestick Remote
The first thing that you need to check is the battery of your remote. Have a look at the back of your remote and verify whether the batteries are placed properly as per their respective + and – signs. Moreover, prolonged usage of the Firestick remote without changing the batteries can weaken the battery, or there may be a chance that your battery is dead. Weak batteries won’t work longer. Therefore, I suggest you buy a set of batteries for your Firestick remote and replace it with old ones.
Check the Buttons on Firestick Remote
If you are using a very old Firestick remote to control your TV and suddenly find the volume button not working, I guess the buttons on your remote have worn out. Worn-out button buttons can be frustrating as the colors also fade out, and it becomes difficult to find the required button. If this is the case, then the only solution is to replace the existing Firestick remote with a new one.
Clean the Firestick Remote
If you have a Firestick remote, dust or dirt particles may accumulate on the tiny gaps of the button, which may lead to the Firestick Volume button or Power button not working. Therefore, you need to clean your Firestick remote to resolve the issue.
1. Grab your Firestick remote and take out the batteries.
2. Take a cleaning alcohol solution and a microfiber cloth of good quality.
3. Add some alcohol solution on the cloth and wipe the remote buttons gently.
4. After that, allow the remote to get dry.
Then, place the batteries back into the remote and check whether the buttons are working or not.
Unpair Your Firestick Remote and Pair Again
If the batteries of the remote and the buttons on your remote are perfectly fine, then I suggest you unpair your Firestick remote and pair it again with your TV. Follow these steps to unpair and re-pair the Firestick remote.
Unpair Your Firestick Remote
1. After turning On your Firestick, navigate to the Settings.
2. Choose the Controllers & Bluetooth Devices option.
3. Select Amazon Fire TV Remotes to view your connected Firestick remote.
4. Click your Firestick remote.
5. Hit the Menu button on your remote. Then, press the Select button to unpair the Firestick remote.
Re-Pair Your Firestick Remote
1. Keep the Firestick remote near your Firestick device.
2. Now, press the Home button for about 10 seconds.
3. After that, your Firestick remote will be paired to the TV.
Finally, check if the Firestick remote volume not working issue has been fixed or not.
Check the Audio Settings on Your TV
When you don’t set the audio settings correctly on your TV, your Firestick remote volume will not work. So, follow the steps below and correct your TV audio settings.
1. From the home page, go to the Settings.
2. Choose the Equipment Control option under the Settings tab.
3. Select Manage Equipment and then click Add Equipment.
4. Now, choose your audio device correctly.
After doing so, check whether the issue is resolved or not.
Turn Off the Volume Leveler on Firestick
Volume Leveler is a feature on the Firestick device that may interfere with your remote’s volume control. Disable the option on your device by following the steps below.
1. Go to the homepage by pressing the Home button.
2. Tap the Settings icon at the top.
3. Choose the Audio option and then click Advanced Audio.
4. You can see the Volume Leveler option at the top. Turn it off.
FYI: You can also disable the Dialogue Enhancer option to control volume effectively without any interference.
Disconnect all the Bluetooth Devices
The issue may also arise due to signal interferences from the Bluetooth devices. To prevent this, remove all the devices connected via Bluetooth and then try checking the volume control.
1. Power on your Firestick device and go to the home page.
2. Hit the Settings icon at the top-right corner of the screen.
3. Navigate through the options and select Remote & Bluetooth Devices.
4. Select Other Bluetooth Devices to view the connected devices.
5. Choose a device and tap the More button to unpair the device.
After removing the Bluetooth devices and clearing the signal interferences, check if the Firestick remote volume not working issue is resolved or not.
Restart Your Firestick/Fire TV
If you feel that your Firestick remote is fine, then it may be the Fire TV that is causing the issue. To resolve it, restart your Firestick by following the steps below.
1. Turn on your Firestick / Fire TV device by pressing the Home button.
2. Tap the Settings icon at the top-right corner of the screen.
3. Choose the My Fire TV option at the bottom.
4. Scroll down and hit the Restart button.
Therefore, your Firestick device will start the restart process. After restarting the device, try to adjust the volume using your Firestick remote and check if it works fine.
Ensure Proper HDMI Connection
Inserting the Firestick device into the damaged HDMI port of your TV is another reason that can lead to the Firestick remote volume not working. Therefore, try connecting the Firestick to another HDMI port. After switching the HDMI port, check whether the issue is resolved.
Reset Firestick Remote
You can try to reset your Firestick remote to resolve the volume not working issue.
1. Grab your Firestick Voice remote.
2. Disconnect the Fire TV from the power socket.
3. Now, press and hold the left navigation key and the Menu button simultaneously for about 10 seconds.
4. Next, remove the batteries from your remote.
5. Turn on your Fire TV device again and place the batteries back in the remote.
6. Finally, press the Home button about 10 times (before the connection gets established) to connect it to your Firestick and check if the issue is resolved or not.
Use the Amazon Fire TV App to Adjust the Volume
If you don’t have time to fix the remote, there are several alternatives for your Firestick Remote. One of them is the Amazon Fire TV app. This app provides you with a remote interface with which you can control the volume of your Firestick device.
1. Install the Amazon Fire TV app on your Android Phone or iPhone.
2. Connect the smartphone and the Fire TV device to the same WIFI.
3. Launch the Amazon Fire TV app on the smartphone.
4. Choose your Fire TV device from the app.
5. Follow the on-screen instructions to pair the app with the Fire TV.
Once paired, you can use the Volume icon on the virtual remote interface of the app to control the volume of the Firestick device.
Contact the Amazon Support Team
If none of the above-mentioned fixes help to resolve the issue, then this is the right time to contact Amazon’s support team. Submit the queries to the expert from the support team, and they will guide you to resolve the issue effectively.
