Do you face any issues with your Amazon Firestick even after following some troubleshooting methods? Then, contacting the Firestick customer service is the only way to resolve the issue. There are multiple ways to reach the Amazon Firestick customer support team, including phone, chat, and email. However, the internet is flooded with phone numbers, which makes it difficult to choose.
To ease the process, this article explains all the available ways to reach customer service in no time. You can choose the best-suited one from the options given below.
How to Contact Amazon Firestick Customer Service
The following are the contact options available to reach the Fire Stick customer service team and report your queries.
Telephone
The easiest and most versatile way to reach Amazon Firestick customer support is via call. The Amazon customer support team is available round the clock to assist you. Be it any day or time, you can call 1-888-280-4331 (US). We advise you to call from the mobile number paired with an Amazon account because the support team will send you a verification code before proceeding with the call to verify your identity.
Worldwide Amazon Firestick Customer Service Phone Number
| Name of the Country | Contact Number |
|---|---|
| US | 1-888-280-4331 |
| Australia | +61 1800 064 122 |
| Brazil | +55 0800 892 3371 |
| Canada | +1 877 586 3230 |
| China | +86 400 810 5666 |
| France | +33 805 10 14 20 |
| Germany | +49 800 363 8469 |
| India | +91 1800 3000 9009 |
| Italy | +39 800 628 425 |
| Japan | +81 0120 499 235 |
| Mexico | +52 001 800 587 8993 |
| Spain | +34 900 803 711 |
| UK | +44 800 279 7234 |
If you are unsure of the Amazon Firestick customer service number for your region, you can also request a call back by following the steps mentioned below,
1. Go to the Amazon support page from your PC or smartphone.
2. Click the Something Else option and log in to your account.
3. Then, select I need more help option.
4. Click the Request Call Now option.
5. Enter your phone number and hit the Call Me Now button. A customer support representative will call you shortly.
Chat
Contacting Amazon Firestick customer service via chat is yet another best way to seek help. Here is what you need to do,
1. Download the Amazon app from the Google Play Store or App Store.
2. Enter the login credentials and sign in to your Amazon account.
3. Tap the Menu button on the bottom left corner of the screen.
4. Scroll down to choose the Customer Service option.
5. Click on the Chat With Us option at the bottom of the screen.
Note: You can chat with the Amazon Firestick customer service representative online via the web browser. Go to the Amazon support page, click Something Else, and choose I need more help. Finally, hit the Chat with Us option to chat with the agent.
If you cannot find the right answer to the issue you face on Amazon Firestick, you can also consider mailing your concerns. However, remember that you will not get an instant reply as Amazon does not efficiently handle customer support via email.
| For general inquiries | [email protected] |
| For account settings or bill-related queries | [email protected] |
Help Page
The Amazon customer service page has help articles that can help you troubleshoot the issue on your own. If the issue you face on Amazon Firestick isn’t very complicated, you can find answers by browsing the page. Here is what you need to do,
1. From your PC or smartphone, go to the Amazon official website.
2. Enter the email address/phone number and password to sign in to your account.
3. Click on the Account & Lists option.
4. Select the Customer Service option.
5. Then, look for the Fire TV option and click on it.
6. Furthermore, choose Fire TV Devices, and you will be provided with a list of troubleshooting guides.
Note– You can also discuss your Firestick issue and find a solution from the Amazon Community Forum.
Social Media
If you want to chat with the Amazon Firestick customer support representative, you can reach them on the following social media platforms.
| Social Media Platforms | Link |
|---|---|
| https://www.facebook.com/AmazonHelp | |
| https://twitter.com/AmazonHelp |
Frequently Asked Questions
1. Does Amazon offer free customer support for Fire TV Stick?
Yes, Amazon offers free customer support for Fire TV Stick.
2. What is the best way to reach Amazon Firestick customer service?
The best way to reach Amazon Firestick customer service is via phone (1-88-280-4331), as the support team is available 24/7.
