The Firestick not turning on suddenly is a common issue, and it can be due to problems with the remote control, cables, hardware, and software. Regardless of the reason, you can fix the issue easily by following certain solutions. If those solutions fail to rectify the issue, you can approach the support team of Amazon.
In this article, we have explained all the possible reasons for Firestick not turning on and the necessary solutions to overcome the issue.
Why Won’t My Amazon Firestick/Fire TV Turn On?
There are lots of technical reasons and user-side mistakes that pave the way for the Firestick won’t turn on issue. In the below points, I have listed all those possible factors without missing anything.
- Problems with remote control
- Loose connections to your Firestick/Fire TV
- Inadequate power supply
- Impairments of your Fire device accessories
- Using duplicate peripherals
- Damages in your Fire TV Stick or Fire device unit
- Temporary factors like bugs, glitches, and cache files
- Heating issues of your Firestick/Fire TV
- Software issues on the device
You can follow the upcoming troubleshooting techniques chronologically until your problem gets resolved and you can turn on your Firestick/Fire TV successfully.
Look Into Your Remote Control
The first thing you have to check when your Fire TV Stick or Fire TV is not turning on is whether its remote control is working properly. In most cases, dead batteries will be the main reason for remote failure, which will make it unhelpful to turn on fire devices. So, check if the remote batteries are fresh. If not, purchase new remote batteries for your Firestick/Fire online from Amazon and replace the old ones to make the remote control work and power up your Firestick/Fire TV successfully.
If it doesn’t help, inspect whether there is any hardware damage to your remote. Because a faulty or damaged remote control can’t turn on your Fire device. If you find any damage on your remote body or the Power button, repair it by taking it to the nearest electronic shop. Or else, get a new remote control for your respective Firestick or Fire TV model from Amazon and proceed with the process.
When your Firestick doesn’t turn on, even if there is no problem with the remote control, move to the next troubleshooting.
Check Connections of Your Fire Device
Proper connections are inevitable to turn on and access your Firestick or Fire TV device. So, when there are no issues on your Fire device remote control, and it still fails to wake, check whether your Firestick/Fire TV connections are made properly.
- If you are a Firestick user, inspect if the power adaptor is connected correctly to your Firestick and the power source.
- Fire TV users check if your TV’s power cord is hooked to the power socket and the switch is on. If you find any loose connection, connect the respective wires tightly to the needed areas and make an appropriate connection.
Most importantly, using the original accessories with your Fire device is vital for its smooth functioning. So, always avoid using third-party components and go with only the genuine ones. Added to this, if you are using an extender to plug your Fire TV Stick into your TV’s HDMI port, there is a chance of some misconnections, which will cause issues like the Amazon Fire Stick won’t turn on. Thus, remove the extender wire and hook up your Firestick directly to your TV’s HDMI port.
A significant thing most users fail to notice is whether the power socket to which their Fire TV Stick adapter or Fire TV is connected is in good working condition. So, check if the socket is giving sufficient power supply. If not, make a connection on another socket.
After doing so, your Firestick/Fire TV will turn on without issues. If the connections are already fine, jump to the next fix.
Power Cycle Firestick/Fire TV
Some temporary agents like bugs, glitches, and cache files will also hinder the turn-on process of your Fire device. But these are not big threatening factors and can be cleared up by power cycling your Fire device.
So, if you have a Firestick, remove it from its power adapter from the power source. If you are a Fire TV user, release the power cord from the socket and wait for at least 5 minutes. After some time, connect your fire device back and provide a power supply. When you try to turn it now, it will likely fall into place.
Review Damages of Cables
Even when the connections are good, if the peripherals of your Firestick or Fire TV are damaged or not in proper working condition, it won’t receive a proper supply. Thus, you will experience a Firestick not turning on the issue for sure. Inspect and ensure there are no hardware damages on the power adapter, adaptor wire, power cable, etc., that are connected to your Firestick or Fire TV.
If you notice external damage to any accessories, you must change them to make your Fire device work. You can buy them online for a better price compared to the regular stores if you are planning for a replacement. After connecting the brand-new peripheral, your Fire TV Stick will turn on mostly and work normally.
If your Fire device accessories are in good condition, try the next troubleshooting.
Inspect for Hardware Damages on Firestick/Fire TV
If you can’t turn on and access your Firestick/Fire TV even after trying all the above-mentioned troubleshooting techniques, then it is time to check the normality of your Fire device. There are chances for external impairments on your Firestick or Fire TV, which is why your device is not turning on.
First, check the HDMI port of your TV if you are connected to Firestick and can’t select that particular port. So, better connect your Firestick to another HDMI port on your TV, which will respond and open up The Firestick interface once you change your TV input. Or else, remove all the connections and check whether there are any breakages or injuries on your Fire TV unit or Firestick body. If you find any damages, getting it repaired is the only way.
Unplug the Firestick/Fire TV
If you have used your Firestick or Fire TV without any break for a long time, it will overheat. As a result, you will face some problems like the Firestick turning off itself and not turning on. If you have made this mistake and can’t turn on your Fire device because of it, you have to power cycle it immediately to save it.
To power cycle, remove all the connections you have made to your Fire device. Firestick users can remove the HDMI cable connecting it to the TV and the power cable that gives the power supply completely. If you are a Fire TV user, remove the power cord. Leave your device as it is. I recommend not to fasten the connection for at least an hour and cool down your Fire device. After that, connect and try booting up your Firestick/Fire TV.
Use Firestick on Another Device
When you are sure there is no problem with your Firestick after all the required troubleshooting, the concern must be on the TV you have connected it with. So, disconnect the Firestick from the previous device. Connect it to an alternate device and power it up, which will work out. In any unexpected circumstance, when this troubleshooting also fails, you have no other go than to move to the next headings and fetch a remedy for this headache.
Contact Amazon Customer Support
Amazon offers 24/7 customer support to help you resolve your Firestick/Fire TV-related issues. You can contact the support team through phone calls, email, social media platforms like Facebook and Twitter, and the live chat feature on the Contact Us webpage.
Use any of these means and report your issue to them. They will look into your problem and get back to you with a quick remedy to sort it out immediately.
Reach Service Center
When the guidance of Amazon’s customer support team doesn’t fetch you any favorable results, it is time for you to reach some expert assistance. The troubleshooting techniques are potent enough to sort out the Firestick won’t turn on issue. When all of them fail, your Firestick or Fire TV device faces serious software or hardware problems. So, take your device to the nearest service center and fix your Firestick not turning on issue by trained professionals.
Buy a New Fire Device
If repairing your Fire device is unsuccessful or if your Fire device has gone past the repairing condition, then as a final step, buy a new Firestick or Fire TV after ensuring there is no chance to bring your device back to normal. Buy a new Fire device online from Amazon to save some bucks since the price will be low compared to retail stores. After purchasing and unboxing, set your brand-new Fire device and start accessing it without issues.
Frequently Asked Questions
What to do if my Firestick is turning off and turning on itself?
When your Fire TV Stick is turning off and booting up, there should be loose connections. So, make proper connections and power cycle your Fire device once to fix the issue.
What to do if my Firestick does not turn on with the TV?
If your Firestick is not working with your TV, check whether you have connected the device to the TV correctly and selected the right input. Then, restart your Fire TV once, which makes it work.
